Revive the Lost Art of Etiquette at Work

In the professional world, manners matter, especially where the financial bottom line of your business is involved. Smart Supervision points out that workplace etiquette can have a positive effect on employees, reducing disruptive behavior and promoting a more productive environment. A study by Johns Hopkins University revealed that 70% of employees have considered quitting their jobs because of bad behavior in the workplace, while 63% felt less of a commitment to their employer as a result. A whopping 84% of respondents said that their personal productivity would increase if efforts were made by their employer to improve workplace courtesy, while 36% stated that their place of employment had no policy pertaining to professional conduct and contact. A lack of etiquette may have a negative effect not only on your practice staff but on your patients as well, who could respond to rude behavior by seeking another physician. If you find etiquette to be a problem, consider courtesy training for your employees and establish a clear policy for workplace behavior.