Concierge Medicine and Cardiac Care During COVID-19
What does personalized outpatient care look like for a cardiology institute during the pandemic?
Now that the coronavirus 2019 (COVID-19) pandemic has altered the US healthcare system in such severe ways, a continued topic across all specialties has been on what will last, and what will return. Facets of telemedicine seem to have been embraced by physicians, patients, and payers alike; other quick fixes, not so much.
What about systems that were already designed to work in the system set by a viral pandemic? Take, for example, the collaboration between The Heart House and GoMo Health.
Through a partnership between the latter group and the American Heart Association Center for Innovation and Technology, the teams were able to establish a Heart Failure Digital Therapeutic program at the South New Jersey facility that continues engagement between patients and caregivers post-discharge, and aims to bring 4 improvements to their virtual outpatient care:
- Reduced costs
- Better outcomes
- Improved satisfaction
- Increased joy in clinical practice
In brief time, cardiac hospital readmissions have dropped by nearly two-thirds and appointments have increased by 10%.
How is this collaborative model applicable to the level of cardiac care necessary in a telemedicine-heavy system during COVID-19?
In a panel-discussion interview with HCPLive®, The Heart House interventional cardiologist Sanford Gips, MD, executive director Josh Ginsberg, MS, and GoMo Health chief behavioral technologist Bob Gold discussed virtual concierge medicine and how applicable such a system is across other institutions.
