AT&T Launches Mobile Paging and Group Notification Solution for Healthcare Organizations

AT&T is the first carrier to offer the WIC Pager, a notification solution accessible over cellular and Wi-Fi networks with optional encryption capabilities.

AT&T announces a partnership with Wallace Wireless, Inc. to offer the Wallace Information Communicator (WIC) Pager, a premium group alert notification solution for hospitals and healthcare organizations to help address their productivity, security and coverage needs.

AT&T is the first wireless carrier to offer the solution as WIC Pager from AT&T, available to customers later this month. The solution provides a tightly integrated communication experience between healthcare professionals and hospital departments by enabling centralized administration, group notification and real-time delivery statuses identifying when alerts have been sent, received, opened and responded to.

WIC Pager from AT&T is compatible with AT&T's existing Enterprise Paging service, which can extend WIC Pager to virtually any AT&T device and provides enhanced paging functionality such as long SMS messages up to 456 characters, delivery receipts, and two-way messaging. This results in enhanced communication that can improve medical information management.

For on-call physicians and caregivers, the WIC Pager software on their BlackBerry smartphone features a unique inbox to distinguish pager alerts from email and SMS messages and enables one-click call back and one-click response. Distinct ringtones can be set to ring until the alert is viewed, even if the user has their device set to quiet or vibrate.

WIC Pager from AT&T is designed with IT integration in mind. It runs on the AT&T cellular network and is also available on Wi-Fi networks, which allows hospitals to leverage AT&T's extensive portfolio of Wi-Fi enabled BlackBerry smartphones and extend in-building coverage via their own Wi-Fi infrastructure.

WIC Pager also integrates seamlessly with an organization's existing IT systems, including support for the WCTP protocol, a SOAP-based API for health/clinical information systems and alarm systems integration, as well as tight integration with an organization's BlackBerry Enterprise Server.

Source: AT&T, Inc.