Ryan Gray, MD, is a former Air Force Flight Surgeon. He is now helping premed students overcome obstacles on their journey to become physicians at the Medical School Headquarters.
The 10 Worst Things Patients Can Say to Physicians
Most patients are well-meaning and generally nice. But every now and then, you will get one who is a total pain to deal with. Maybe your patient lies to you, gets sarcastic, asks for special Ã¢â‚¬Å“favors,Ã¢â‚¬ or generally just pushes your buttons. WeÃ¢â‚¬â„¢ve all been there.
7 Tips for Handling an Angry Patient
It is frustrating, to say the least, when your patients take their frustrations out on you. And, as if having to deal with an angry patient isnâ€™t bad enough, providers now have to worry about the threat of legal action more than ever before.
10 Worst Things Physicians Say to Patients
Whether delivered intentionally or not, some physician comments are unhelpful at best and low-blows at worst. Saying certain things to patients can actually increase your risk of having a malpractice suit filed against you, making it especially important for you to always be mindful when speaking with patients.
Tips for Talking to a Dying Patient
When a patient is dying, it can be difficult to know what to say to them. Here are a few tips and approaches that I have gathered from experts that I hope will help you get through those hard conversations while continuing to provide the best possible care to your patient.
How to Spot a Bad Doctor
Being a good doctor is hard work, especially considering the current state of our health care system. Some doctors, however, are simply bad news. And because most doctors today have comparable education and credentials, bad doctors donâ€™t exactly stick out like sore thumbs.
Handling Layoffs in a Downsizing World
Layoffs are tough. But, the economic downturn, lower insurance reimbursements, increased business expenses and the expectation that medical practices â€œdo more with lessâ€ may make layoffs unavoidable.
5 Employee Problems and How to Solve Them
You do your best to attract qualified job candidates, ask the right interview questions and ultimately hire the best and the brightest to work at your practice. But, no matter what you do, it is inevitable that you will have problems with your workers from time to time.
4 Low-Cost Ways to Motivate Your Practice's Employees
At one point or another, every medical practice will have to deal with unmotivated employees. Unmotivated staff members can cause all sorts of problems, from a slowdown in productivity to decreased profits, poor morale and patient dissatisfaction.
Why You Should Flip Your Clinic
â€œFlip the Clinicâ€ is an open experiment that involves breaking the traditional health care mold. Clinic flippers are using a new strategies and techniques to empower patients and engage them in their health care while maximizing time with practitioners.
10 Awkward Patient-Doctor Moments
When you become a doctor, itâ€™s no secret that you will have to deal with people all day long. And, in the course of these many human interactions (sometimes under stressful circumstances), there are bound to be some awkward, uncomfortable and painfully silent moments.
5 Steps to Hire the Right Employees
Even if you know what youâ€™re doing, it can be hard to make good hires. Because doctors are trained to practice medicine, many receive little or no training in how to run a businessâ€”or how to make great hires for non-clinical positions. Here are some tried-and-true tips to help you make sure your next hire doesnâ€™t turn into your next headache.
5 Reasons Why Quality Office Staff Benefit Your Practice
The practice of medicine moves pretty fast, leaving little time for doctors to involve themselves with insurance, paperwork and office business processes. Of course, quality doctors and nurses are critical to excellent patient care. But without the right office staff, your practice could quickly be sent into a tailspin.
How to Spot a Bad Nurse Before itâ€™s too Late
In my last post, I discussed the characteristics that good nurses possess that enable them to make a positive impact on a patientâ€™s care experience. Unfortunately, bad nurses can make a significant negative impact on patient careâ€”sometimes even more profoundly.
What Makes A Good Nurse?
Monitoring the health of patients around the clock is a challenging job. From the physicianâ€™s standpoint, that is just one aspect of what happens during the day. Itâ€™s even more challenging to meet the many other needs that patients have, such as answering questions and keeping them happy and comfortable. Good nurses know how to juggle all these jobs, and many more
How Good Nurses Make A Doctor's Job Easier
By advocating, providing education and keeping an eye out for red flags, excellent nurses can play a critical role in keeping patients safe and healthy. Here are some ways that nurses help doctors to do their jobs better.
How HIPAA Is Harming Patient Care
The Health Insurance Portability and Accountability Act (HIPAA) started out as a good idea. But, many medical professionals have started to read too far into HIPAA, making doctorsâ€™ jobs more difficult and, in some cases, affecting current and future patient care.
Get Big Pharma Off of My TV Screen and Out of My House
Physicians don't have enough time to properly research each medication on their own. The pharmaceutical industry needs to better teach physicians about their medications instead of driving patients to demand them.
Your Judgments are Hurting Your Patients
With the amount of information we are hit with day in and day out, our minds need a way of quickly triaging it. This is what stereotyping does. But let's not confuse stereotyping with prejudice. The latter is negative and the former doesn't have to be.
Physicians Aren't Unhappy: Everybody Is Unhappy
I'm always fascinated by the Medscape physician reports every year and seeing how unhappy physicians are. How burnt out they are. How dissatisfied with their careers they are.
Stop Harassing Dr. Google
When I first started seeing patients on my own, I would get annoyed when patients came in with printouts from WebMD, Health.com, or the dreaded Wikipedia.
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